:root{
  --bg:#f3f5fb;--card:#fff;--ink:#0f172a;--ink2:#334155;--mut:#64748b;--line:#e6e9f2;--soft:#eef1fb;
  --p:#4338ca;--p2:#6366f1;--pd:#312e81;--pl:#e0e7ff;
  --hot:#e11d48;--hotl:#ffe4e6;--warm:#f59e0b;--warml:#fef3c7;--cold:#0ea5e9;--coldl:#e0f2fe;--dead:#94a3b8;--deadl:#f1f5f9;--new:#8b5cf6;--newl:#ede9fe;
  --ok:#16a34a;--okl:#dcfce7;--bad:#dc2626;--badl:#fee2e2;--zalo:#0068ff;--tele:#229ed9;--call:#16a34a;
  --r:16px;--sh:0 1px 2px rgba(15,23,42,.05),0 6px 20px -8px rgba(15,23,42,.12);
  --safe-b:env(safe-area-inset-bottom);--nav:64px;
  color-scheme:light;
}
@media (prefers-color-scheme:dark){:root{
  --bg:#0b1020;--card:#131a2e;--ink:#e8ecf7;--ink2:#cbd5e1;--mut:#8b97b1;--line:#232c45;--soft:#1a2340;--pl:#25285a;
  --hotl:#3b1220;--warml:#3a2a0a;--coldl:#0b2a3b;--deadl:#1e2537;--newl:#271d4a;--okl:#0f2e1b;--badl:#3a1414;color-scheme:dark;
}}
*{box-sizing:border-box;-webkit-tap-highlight-color:transparent}
html,body{margin:0;background:var(--bg);color:var(--ink);font:15px/1.5 -apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;max-width:100%;overflow-x:clip}
body{padding-bottom:calc(var(--nav) + var(--safe-b))}
body.no-nav{padding-bottom:0}
a{color:inherit;text-decoration:none}
button,input,select,textarea{font:inherit;color:inherit}
button{cursor:pointer;border:0;background:none;padding:0}
input,select,textarea{width:100%;border:1.5px solid var(--line);background:var(--card);border-radius:12px;padding:11px 12px;outline:none;min-height:46px}
textarea{min-height:88px;resize:vertical}
input:focus,select:focus,textarea:focus{border-color:var(--p2);box-shadow:0 0 0 3px var(--pl)}
label.f{display:block;font-size:.8rem;font-weight:700;color:var(--mut);margin:12px 0 6px}
.hide{display:none!important}
.row{display:flex;gap:10px;align-items:center}.row>*{min-width:0}.grow{flex:1}
.wrap{max-width:860px;margin:0 auto;padding:0 14px}
.muted{color:var(--mut)}.small{font-size:.82rem}.b{font-weight:700}
.center{text-align:center}

/* top bar */
.top{position:sticky;top:0;z-index:20;background:color-mix(in srgb,var(--bg) 88%,transparent);backdrop-filter:blur(14px);-webkit-backdrop-filter:blur(14px)}
.top .wrap{display:flex;align-items:center;gap:10px;min-height:58px}
.top h1{font-size:1.2rem;margin:0;flex:1;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ib{width:42px;height:42px;border-radius:12px;display:grid;place-items:center;font-size:1.2rem;flex:0 0 auto}
.ib:active{background:var(--soft)}
.avatar{width:38px;height:38px;border-radius:50%;object-fit:cover;background:var(--pl);display:grid;place-items:center;font-weight:800;color:var(--p)}

/* bottom nav */
.nav{position:fixed;left:0;right:0;bottom:0;z-index:30;height:calc(var(--nav) + var(--safe-b));padding-bottom:var(--safe-b);background:color-mix(in srgb,var(--card) 94%,transparent);backdrop-filter:blur(14px);-webkit-backdrop-filter:blur(14px);border-top:1px solid var(--line);display:flex;max-width:100vw}
.nav a{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:2px;font-size:.7rem;font-weight:700;color:var(--mut);min-width:0}
.nav a i{font-style:normal;font-size:1.3rem;line-height:1}
.nav a.on{color:var(--p)}
.nav .plus{flex:0 0 auto;width:56px;height:56px;margin:-18px 6px 0;border-radius:18px;background:linear-gradient(135deg,var(--p2),var(--p));color:#fff;font-size:1.8rem;display:grid;place-items:center;box-shadow:0 10px 24px -8px var(--p)}
.nav .dot{position:absolute;margin:-26px 0 0 22px;background:var(--hot);color:#fff;border-radius:99px;font-size:.62rem;padding:0 5px;min-width:16px;text-align:center}

/* cards & lists */
.card{background:var(--card);border-radius:var(--r);box-shadow:var(--sh);padding:14px}
.sec{margin:16px 0 8px;display:flex;align-items:center;gap:8px}
.sec h2{font-size:1rem;margin:0;flex:1}
.sec .cnt{background:var(--soft);color:var(--ink2);border-radius:99px;padding:1px 9px;font-size:.78rem;font-weight:800}
.list{display:grid;gap:10px}
.cust{display:flex;gap:12px;align-items:flex-start;background:var(--card);border-radius:var(--r);box-shadow:var(--sh);padding:12px;position:relative;content-visibility:auto;contain-intrinsic-size:auto 96px}
.cust:active{transform:scale(.99)}
.cust .av{width:44px;height:44px;border-radius:14px;display:grid;place-items:center;font-weight:800;font-size:1.05rem;flex:0 0 auto}
.cust .nm{font-weight:800;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cust .ph{color:var(--mut);font-size:.84rem;font-variant-numeric:tabular-nums}
.cust .meta{display:flex;flex-wrap:wrap;gap:4px 6px;margin-top:6px}
.cust .sel{position:absolute;inset:0;border-radius:var(--r);border:2.5px solid var(--p);display:none}
.cust.picked .sel{display:block;background:color-mix(in srgb,var(--p) 8%,transparent)}
.chip{display:inline-flex;align-items:center;gap:4px;border-radius:99px;padding:2px 9px;font-size:.74rem;font-weight:700;background:var(--soft);color:var(--ink2);white-space:nowrap;max-width:100%;overflow:hidden;text-overflow:ellipsis}
.chip.p{background:var(--pl);color:var(--p)}
.t-HOT{background:var(--hotl);color:var(--hot)}.t-WARM{background:var(--warml);color:#b45309}.t-COLD{background:var(--coldl);color:#0369a1}.t-DEAD{background:var(--deadl);color:var(--dead)}.t-NEW{background:var(--newl);color:var(--new)}
@media (prefers-color-scheme:dark){.t-WARM{color:var(--warm)}.t-COLD{color:var(--cold)}}
.dots{display:flex;gap:4px;margin-top:6px}
.dots span{width:24px;height:24px;border-radius:8px;display:grid;place-items:center;font-size:.72rem;background:var(--soft);filter:grayscale(1);opacity:.55}
.dots span.s1{filter:none;opacity:1;background:var(--warml)}
.dots span.s2{filter:none;opacity:1;background:var(--okl)}
.dots span.s3{filter:none;opacity:1;background:var(--badl)}
.score{flex:0 0 auto;width:42px;height:42px;border-radius:50%;display:grid;place-items:center;font-weight:800;font-size:.82rem;background:conic-gradient(var(--c,var(--p)) calc(var(--v)*1%),var(--soft) 0)}
.score b{width:34px;height:34px;border-radius:50%;background:var(--card);display:grid;place-items:center}
.due{font-size:.72rem;font-weight:800;color:var(--hot)}
.due.ok{color:var(--p)}

/* buttons */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border-radius:14px;padding:12px 16px;font-weight:800;background:var(--soft);color:var(--ink);min-height:48px;white-space:nowrap}
.btn:active{transform:scale(.98)}
.btn.pri{background:linear-gradient(135deg,var(--p2),var(--p));color:#fff;box-shadow:0 8px 20px -10px var(--p)}
.btn.ok{background:var(--call);color:#fff}.btn.zalo{background:var(--zalo);color:#fff}.btn.tele{background:var(--tele);color:#fff}
.btn.danger{background:var(--badl);color:var(--bad)}
.btn.block{width:100%}
.btn.sm{min-height:36px;padding:7px 12px;border-radius:11px;font-size:.86rem}
.btn[disabled]{opacity:.5;pointer-events:none}
.acts{display:grid;grid-template-columns:repeat(4,1fr);gap:8px}
.act{display:flex;flex-direction:column;align-items:center;gap:4px;padding:12px 4px;border-radius:16px;background:var(--card);box-shadow:var(--sh);font-size:.74rem;font-weight:800;color:var(--ink2)}
.act i{font-style:normal;width:44px;height:44px;border-radius:14px;display:grid;place-items:center;font-size:1.3rem;color:#fff}
.act:active{transform:scale(.97)}

/* chips selector */
.opts{display:flex;flex-wrap:wrap;gap:8px}
.opt{border:1.5px solid var(--line);background:var(--card);border-radius:12px;padding:9px 12px;font-weight:700;font-size:.88rem}
.opt.on{border-color:var(--p);background:var(--pl);color:var(--p)}
.opts.big .opt{flex:1 1 calc(50% - 8px);padding:13px 10px;text-align:center}
.seg{display:flex;background:var(--soft);border-radius:12px;padding:3px;gap:3px}
.seg button{flex:1;border-radius:10px;padding:8px 4px;font-weight:800;font-size:.8rem;color:var(--mut)}
.seg button.on{background:var(--card);color:var(--ink);box-shadow:var(--sh)}

/* sheet */
.scrim{position:fixed;inset:0;background:rgba(2,6,23,.45);z-index:60;opacity:0;transition:opacity .2s}
.scrim.on{opacity:1}
.sheet{position:fixed;left:0;right:0;bottom:0;z-index:61;background:var(--card);border-radius:22px 22px 0 0;max-height:92vh;overflow:auto;padding:8px 16px calc(16px + var(--safe-b));transform:translateY(100%);transition:transform .25s cubic-bezier(.2,.8,.2,1);max-width:640px;margin:0 auto;overscroll-behavior:contain}
.sheet.on{transform:none}
.sheet .grab{width:44px;height:5px;border-radius:9px;background:var(--line);margin:4px auto 10px}
.sheet h3{margin:0 0 6px;font-size:1.1rem}
.sheet .foot{position:sticky;bottom:calc(-16px - var(--safe-b));background:var(--card);padding:12px 0 calc(4px + var(--safe-b));margin-top:12px;display:flex;gap:8px}

/* toast */
.toast{position:fixed;left:50%;bottom:calc(var(--nav) + 18px + var(--safe-b));transform:translateX(-50%) translateY(20px);background:#0f172a;color:#fff;padding:11px 16px;border-radius:14px;font-weight:700;z-index:90;opacity:0;transition:.25s;max-width:92vw;box-shadow:0 12px 30px -10px rgba(0,0,0,.4)}
.toast.on{opacity:1;transform:translateX(-50%)}

/* stats */
.tiles{display:grid;grid-template-columns:repeat(2,1fr);gap:10px}
@media (min-width:640px){.tiles{grid-template-columns:repeat(4,1fr)}}
.tile{background:var(--card);border-radius:var(--r);box-shadow:var(--sh);padding:12px 14px}
.tile small{display:block;color:var(--mut);font-weight:700;font-size:.76rem}
.tile b{font-size:1.5rem;line-height:1.2}
.bar{height:10px;border-radius:99px;background:var(--soft);overflow:hidden}.bar i{display:block;height:100%;border-radius:99px;background:linear-gradient(90deg,var(--p2),var(--p))}
.progress{height:8px;border-radius:99px;background:rgba(255,255,255,.25);overflow:hidden;margin-top:8px}.progress i{display:block;height:100%;background:#fff;border-radius:99px}
table.t{width:100%;border-collapse:collapse;font-size:.86rem}
table.t th{text-align:left;color:var(--mut);font-size:.74rem;font-weight:800;padding:8px 6px;border-bottom:1px solid var(--line);white-space:nowrap}
table.t td{padding:9px 6px;border-bottom:1px solid var(--line);font-variant-numeric:tabular-nums}
.tscroll{overflow-x:auto;margin:0 -14px;padding:0 14px}

/* hero today */
.hero{background:linear-gradient(135deg,#4f46e5,#7c3aed 60%,#db2777);color:#fff;border-radius:22px;padding:18px;box-shadow:0 18px 40px -20px #6d28d9;position:relative;overflow:hidden}
.hero:after{content:"";position:absolute;right:-40px;top:-40px;width:160px;height:160px;border-radius:50%;background:rgba(255,255,255,.1)}
.hero h2{margin:0;font-size:1.25rem}
.hero .kp{display:grid;grid-template-columns:repeat(4,1fr);gap:6px;margin-top:14px}
.hero .kp div{background:rgba(255,255,255,.14);border-radius:12px;padding:8px 6px;text-align:center}
.hero .kp b{display:block;font-size:1.2rem}.hero .kp small{font-size:.66rem;opacity:.9}
.hero .btn{background:#fff;color:#4338ca;margin-top:14px}

/* search & filters */
.search{display:flex;gap:8px;align-items:center;margin:4px 0 10px}
.search input{border-radius:14px;padding-left:40px;background:var(--card) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='18' height='18' fill='none' stroke='%2364748b' stroke-width='2.2' stroke-linecap='round'%3E%3Ccircle cx='8' cy='8' r='6'/%3E%3Cpath d='m13 13 4 4'/%3E%3C/svg%3E") 13px 50% no-repeat}
.hscroll{display:flex;gap:8px;overflow-x:auto;scrollbar-width:none;padding:2px 0 8px;margin:0 -14px;padding-left:14px;padding-right:14px}
.hscroll::-webkit-scrollbar{display:none}
.fchip{flex:0 0 auto;border:1.5px solid var(--line);background:var(--card);border-radius:99px;padding:6px 12px;font-weight:700;font-size:.82rem;white-space:nowrap}
.fchip.on{background:var(--p);border-color:var(--p);color:#fff}
.bulkbar{position:fixed;left:10px;right:10px;bottom:calc(var(--nav) + 10px + var(--safe-b));z-index:35;background:#0f172a;color:#fff;border-radius:18px;padding:10px;display:flex;gap:8px;align-items:center;box-shadow:0 16px 40px -12px rgba(0,0,0,.5);max-width:840px;margin:0 auto}
.bulkbar .btn{background:rgba(255,255,255,.12);color:#fff;min-height:40px;padding:8px 12px}

/* detail */
.dhead{display:flex;gap:14px;align-items:center;margin:6px 0 12px}
.dhead .av{width:60px;height:60px;border-radius:20px;display:grid;place-items:center;font-weight:800;font-size:1.5rem;flex:0 0 auto}
.dhead h2{margin:0;font-size:1.3rem;line-height:1.25}
.chan{display:grid;gap:8px}
.chan button{display:flex;align-items:center;gap:10px;background:var(--card);border-radius:14px;padding:10px 12px;box-shadow:var(--sh);text-align:left;width:100%}
.chan button i{font-style:normal;width:34px;height:34px;border-radius:10px;display:grid;place-items:center;flex:0 0 auto}
.chan .st{margin-left:auto}
.stepper{display:flex;gap:6px;overflow-x:auto;scrollbar-width:none;padding:6px 0 2px}
.stepper::-webkit-scrollbar{display:none}
.stepper button{flex:0 0 auto;border-radius:10px;padding:7px 10px;font-size:.76rem;font-weight:800;background:var(--soft);color:var(--mut)}
.stepper button.done{background:var(--pl);color:var(--p)}
.stepper button.cur{background:var(--p);color:#fff}
.stepper button.lost{background:var(--badl);color:var(--bad)}
.tl{position:relative;padding-left:22px}
.tl:before{content:"";position:absolute;left:8px;top:6px;bottom:6px;width:2px;background:var(--line)}
.tl .it{position:relative;padding:0 0 14px}
.tl .it:before{content:attr(data-i);position:absolute;left:-22px;top:0;width:18px;height:18px;border-radius:50%;background:var(--card);display:grid;place-items:center;font-size:.66rem;box-shadow:0 0 0 2px var(--line)}
.tl .it b{font-size:.88rem}.tl .it p{margin:2px 0 0;font-size:.88rem;white-space:pre-wrap;color:var(--ink2)}
.summary{background:linear-gradient(135deg,var(--pl),color-mix(in srgb,var(--pl) 40%,var(--card)));border-radius:var(--r);padding:12px 14px;font-size:.9rem}
.summary b{color:var(--p)}
.quick{display:flex;gap:8px;flex-wrap:wrap}

/* kanban */
.board{display:flex;gap:10px;overflow-x:auto;scroll-snap-type:x mandatory;padding:4px 14px 14px;margin:0 -14px}
.col{flex:0 0 min(78vw,290px);scroll-snap-align:start;background:var(--soft);border-radius:18px;padding:10px;min-height:50vh}
.col h4{margin:2px 4px 10px;font-size:.86rem;display:flex;justify-content:space-between}
.col .cust{box-shadow:none;border:1px solid var(--line);margin-bottom:8px}
.col.over{outline:2px dashed var(--p)}

/* dial mode */
.dial{min-height:100vh;display:flex;flex-direction:column;background:linear-gradient(180deg,#1e1b4b,#0f172a);color:#fff;padding:14px 16px calc(20px + var(--safe-b))}
.dial .big{flex:1;display:flex;flex-direction:column;justify-content:center;align-items:center;text-align:center;gap:8px}
.dial .big .av{width:92px;height:92px;border-radius:30px;font-size:2.2rem}
.dial h2{font-size:1.6rem;margin:6px 0 0}
.dial .ph{font-size:1.2rem;letter-spacing:.5px;opacity:.85}
.dial .callbtn{width:84px;height:84px;border-radius:50%;background:#22c55e;color:#fff;font-size:2rem;display:grid;place-items:center;box-shadow:0 0 0 12px rgba(34,197,94,.18),0 20px 40px -12px #22c55e;animation:pulse 2s infinite}
@keyframes pulse{50%{box-shadow:0 0 0 20px rgba(34,197,94,.08),0 20px 40px -12px #22c55e}}
.dial .note{background:rgba(255,255,255,.08);border-radius:14px;padding:10px 12px;font-size:.9rem;max-width:520px}

/* login */
.login{min-height:100vh;display:grid;place-items:center;padding:24px;background:radial-gradient(1200px 600px at 10% -10%,#6366f1 0,transparent 60%),radial-gradient(900px 500px at 110% 110%,#db2777 0,transparent 55%),#0f172a;color:#fff}
.login .box{width:100%;max-width:420px}
.login .logo{width:64px;height:64px;border-radius:20px;background:linear-gradient(135deg,#818cf8,#c026d3);display:grid;place-items:center;font-size:2rem;box-shadow:0 20px 40px -12px #7c3aed}
.login h1{font-size:2rem;line-height:1.15;margin:18px 0 10px}
.login ul{list-style:none;padding:0;margin:0 0 26px;display:grid;gap:10px;opacity:.92}
.login .panel{background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.14);border-radius:20px;padding:18px}
.login input{background:rgba(255,255,255,.1);border-color:rgba(255,255,255,.2);color:#fff}
.empty{text-align:center;color:var(--mut);padding:30px 10px}
.empty i{font-style:normal;font-size:2.4rem;display:block;margin-bottom:6px}
.skel{height:84px;border-radius:var(--r);background:linear-gradient(90deg,var(--soft),var(--card),var(--soft));background-size:200% 100%;animation:sk 1.2s infinite}
@keyframes sk{to{background-position:-200% 0}}
.mic.on{background:var(--hot)!important;color:#fff!important;animation:pulse2 1s infinite}
@keyframes pulse2{50%{opacity:.6}}
.menu a,.menu button{display:flex;align-items:center;gap:12px;padding:14px 12px;border-radius:14px;font-weight:700;width:100%;text-align:left}
.menu a:active,.menu button:active{background:var(--soft)}
.menu i{font-style:normal;width:36px;height:36px;border-radius:11px;display:grid;place-items:center;background:var(--soft);font-size:1.1rem}